Employment disputes, under Ctrl
Resolve employee disputes in-house – earlier and consistently. Ctrl AI reads the evidence behind a grievance, disciplinary or claim – applying your policies and relevant regulations – so your team can resolve issues earlier and in a consistent manner.
Why in-house employment teams choose Ctrl AI
Ctrl AI helps your team resolve more employee disputes earlier and in-house. Ctrl AI reads the evidence behind a grievance, applies your policies and gives you insight into the underlying patterns driving disputes across your organisation. The AI does the analytical legwork, but every decision – and every resolution – stays with your team.
Resolve disputes early,
before they become claims
before they become claims
The earlier your team gets a clear, evidence-based view of an employment dispute, the more likely it is to be resolved quickly and fairly, in-house. Ctrl AI runs that analytical groundwork the moment an issue arises: it reads the evidence, builds the chronology and applies your policies, enabling it to flag weak positions and potential missing evidence at the outset. When a case genuinely needs to be escalated, you have the evidence, the chronology and the assessment ready to send direct to your panel firm.
AI does the groundwork. Your team decides the outcome
Ctrl AI never decides a grievance, a disciplinary or a claim. It reads the evidence, applies your policies and drafts a structured assessment and the supporting documents then hands it to your team to review, edit and decide on the outcome. Every output is an editable starting point for your team and every input, suggestion and edit is logged. The final decision is always yours.
The same decision, across every manager and site
Within large organisations, grievance and disciplinary decisions are made by managers and employee relations advisers across many sites – and these decisions may vary. Ctrl AI applies your organisation’s framework – your policies, the relevant regulations and law – to every case, so the same facts produce the same structured assessment, wherever and whoever handles it.
The decision still sits with a person. What’s consistent is the standard behind it – and because every step is recorded, the file stands up whether it’s the board, a tribunal or a works council asking. Handle things consistently and you’re not just fairer to your people, you’re on safer ground if a decision is ever challenged.
See which cases keep coming up and explore the root cause
As you run more cases through Ctrl AI you can obtain insights into trends and key issues that are coming up repeatedly. This information can help you to understand the root cause of issues that resurface regularly.
Frequently asked questions
Does Ctrl AI make decisions about our people?
No. Ctrl AI does the analytical groundwork: it reads the evidence, applies your policies and relevant regulations and drafts a structured assessment. Your team review it, edit it and make the final decision. Every step is logged in a full audit trail.
Where does our data go and how is it stored?
Your data stays in your instance of Ctrl AI on UK-hosted infrastructure, encrypted at rest and in transit, with AI processing inside an isolated, encrypted environment in the EU. Employee records carry special-category data – health, disability, race, religion – and are handled accordingly. You control retention and deletion. A full security pack is available on request.
Does the AI train on our data?
No. The platform is grounded in your policies and the ACAS Code at the point of assessment. It is not retrained on your cases and your data is never used to improve external models.
How is this different from our ER case management system?
It’s complementary. Your ER case management system handles the workflow and Ctrl AI is the assessment and insight layer that sits on top: it reads the evidence, applies your policies and relevant regulations, drafts the assessment, and surfaces the patterns across your caseload. The reasoning, not the routing – and it works alongside the tool you already run.
How does it fit with our HR systems?
Ctrl AI sits on top of your system of record. It can work alongside your existing tech stack and extends to your panel law firms on one shared platform.
Will Ctrl AI replace our ER team?
No. Ctrl AI is assistive, not autonomous. By compressing the manual work – reading the evidence, building the chronology, drafting assessments and documents – it frees your ER team to spend its time on judgement, resolution and the difficult conversations only people can have. It is a tool for handling rising volume and resolving more early, not for cutting the team.
What about the unions, works councils and employee data?
The platform is built for this type of scrutiny. Employee data is special-category and is handled accordingly: UK-hosted, EU processing, encrypted, no training on your data and conflict-aware by design. Because people decisions stay with your team and every step is logged, the governance story is one you can take into a works-council or union conversation with confidence.
How is Ctrl AI priced, and how quickly can we be live?
Ctrl AI is licensed to your organisation and scaled to your size and volume. Implementation is fast: we are typically able to configure the platform within weeks, usually starting with a proof of concept on a small sample of your real cases so you can see how it reasons before you commit.