Ctrl AI
Technology shaped
by operational experts
Our people

Expertise that shapes the technology

Ctrl AI brings legal operations, specialist sector knowledge and product development together. The experience of our people shapes how the platform structures evidence, applies standards and supports professional review.

Sector leaders

Jennifer Ryans

Jennifer Ryans

ADR and Housing Sector Director

Jennifer was Head of Dispute Resolution at the Housing Ombudsman and Deputy Chief Operating Officer at the Pensions Ombudsman. She makes sure Ctrl AI reflects how casework, complaints and information rights teams actually work.

Leads our work in
Francesca Lilley

Francesca Lilley

Employment Sector Director

Francesca is an employment solicitor who has also run her own business. She leads Ctrl AI’s work with law firm and in-house employment teams, and shapes the playbooks and review points the platform uses.

Leads our work in

Founders

Anup Kollanethu

Anup Kollanethu

Co-founder and Chief Executive Officer

Anup leads strategy, fundraising and commercial direction. He has more than 15 years’ leadership across legal operations, transformation and managed services, including roles at Freshfields, EY, DWF and Aviva.

Nicky Pearson

Nicky Pearson

Co-founder and Chief Product Officer

Nicky held senior legal operations roles at Freshfields and Liberty Global, where he ran a high-volume consumer complaints operation. He leads product at Ctrl AI and designed the platform around how casework teams actually operate.

Our team

Chris Billingham

Chris Billingham

Chief Operating Officer

Chris runs operations at Ctrl AI and the link between product, engineering and our clients. He spent six years leading product and product marketing at AI start-ups, after starting his career as a data scientist at BT.

Cristian Berceanu

Cristian Berceanu

Chief Technology Officer

Cristian leads the engineering team that builds and runs the platform. He has 15 years in software engineering, founded and sold a software company, and led the team that built a machine learning platform inside a leading UK law firm.

Veronika Kral

Veronika Kral

AI Evaluations Manager

Veronika leads AI evaluation at Ctrl AI. She built the platform that tests all aspects of our AI system before release and whenever a model or configuration changes. She has a data science and engineering background.

Michelle Harrison

Michelle Harrison

Chief Marketing Officer

Michelle leads marketing at Ctrl AI, from positioning and campaigns to PR and events. She brings marketing leadership experience from scientific and technology software businesses.

Max Tressler

Max Tressler

Sales Growth Partner

Max leads Ctrl AI’s sales pipeline and partnerships, working with ombudsman and ADR schemes, law firms and the case management providers we integrate with.

Emily Hopkins

Emily Hopkins

Product Manager

Emily leads product and delivery for our ADR, ombudsman, employment and intellectual property clients, from configuring the platform to a scheme’s rules or a firm’s playbook through to onboarding and day-to-day support.

Marc Massey

Marc Massey

Product Manager

Marc is a solicitor with 12 years’ experience in personal injury and clinical negligence. He leads product and delivery for our housing, clinical negligence, personal injury, construction and subject access request clients.

Could you help organisations adopt AI?

We want to hear from people who know how casework, legal and complaints teams work, and who want to help them use AI well. If that sounds like you, tell us about yourself.

Contact us