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A clear view of every injury case as it grows

For claimant personal injury teams, especially serious injury

Ctrl AI brings incident evidence and medical records into an indexed bundle and a chronology linked to source, shows the evidence gaps at intake and keeps the file current as new reports arrive.

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Where personal injury is heading

Fewer claims overall, fixed margins and a shift towards serious injury work, where the files are much larger.

413,323

personal injury claims registered in 2025, a record low and 53% down on 2018

ACSO using CRU data, Jan 2026

29,918

people killed or seriously injured on Great Britain’s roads in 2025, up 4%

Department for Transport, Jul 2026

£100,000

upper limit for fixed recoverable costs on most claims since October 2023

Ministry of Justice

The operational challenges, and how Ctrl AI helps

Operational challenge	leads to	How Ctrl AI helps
Bundling costs thousands on fixed margins Most claims up to £100,000 carry fixed recoverable costs, and outsourced bundle preparation costs thousands.		Bundling brought in-house Your team uses the platform to split medical records, sort them by provider, and index and paginate them with bookmarks and hyperlinks, so bundles are prepared in-house.
Firms are moving to serious injury With claims at a record low, firms are shifting to serious injury and non-motor work.		Serious injury files held as one record Large medical bundles sit with accident reports, photographs, witness statements and correspondence in one record, and the chronology links incident, treatment and recovery to source.
Valuable cases can sit in the queue A higher-value injury can sit in the standard queue until someone reads the medical records properly.		Each claim triaged before it is queued Intake triage gives every new claim a structured first look at liability, injury and evidence, so the right cases reach the right team.
Claim values are moving The Judicial College Guidelines rose 8.26% in April 2026, and the discount rate has been +0.5% since January 2025.		Valuation evidence cited to the page Any question put to the bundle gets an answer cited to the page, so the lawyers and experts who value the claim can find the injury evidence they need.
The file keeps changing Treatment records, rehabilitation reports and expert evidence arrive over months.		The file kept current as records arrive New treatment records and reports join the same bundle and chronology as they arrive, and evidence gaps are flagged before you instruct a medical expert.
Liability calls vary by fee earner Liability and causation calls vary from one fee earner to the next.		One playbook behind every liability call Every file gets a first analysis of liability and causation against your playbook, with reasoning and citations a named fee earner checks before it is used.

Operational challenge

How Ctrl AI helps

Bundling costs thousands on fixed margins

Most claims up to £100,000 carry fixed recoverable costs, and outsourced bundle preparation costs thousands.

Bundling brought in-house

Your team uses the platform to split medical records, sort them by provider, and index and paginate them with bookmarks and hyperlinks, so bundles are prepared in-house.

Firms are moving to serious injury

With claims at a record low, firms are shifting to serious injury and non-motor work.

Serious injury files held as one record

Large medical bundles sit with accident reports, photographs, witness statements and correspondence in one record, and the chronology links incident, treatment and recovery to source.

Valuable cases can sit in the queue

A higher-value injury can sit in the standard queue until someone reads the medical records properly.

Each claim triaged before it is queued

Intake triage gives every new claim a structured first look at liability, injury and evidence, so the right cases reach the right team.

Claim values are moving

The Judicial College Guidelines rose 8.26% in April 2026, and the discount rate has been +0.5% since January 2025.

Valuation evidence cited to the page

Any question put to the bundle gets an answer cited to the page, so the lawyers and experts who value the claim can find the injury evidence they need.

The file keeps changing

Treatment records, rehabilitation reports and expert evidence arrive over months.

The file kept current as records arrive

New treatment records and reports join the same bundle and chronology as they arrive, and evidence gaps are flagged before you instruct a medical expert.

Liability calls vary by fee earner

Liability and causation calls vary from one fee earner to the next.

One playbook behind every liability call

Every file gets a first analysis of liability and causation against your playbook, with reasoning and citations a named fee earner checks before it is used.

The platform, set up for injury claims

The same medical records module as our clinical negligence work, with injury-specific assessments.

Medical records bundle

Records split, sorted by provider, indexed and paginated, with bookmarks and hyperlinks.

Incident evidence

Accident reports, photographs, witness statements and correspondence held in the same record as the medical evidence.

Chronology

Incident, treatment and recovery in one timeline, every entry linked to its source.

Intake triage

A structured first look at liability, injury and evidence, so the right cases reach the right team.

Liability and causation

Assessed against your playbook, with reasoning and citations a fee earner can check.

Evidence gaps

Missing records and unanswered questions flagged before you instruct a medical expert.

Ask the bundle

Ask a question of the records and get an answer cited to the page.

Verification

A named fee earner checks every assessment before it is used.

Frequently asked questions

Who makes the liability call?

Your lawyers and experts. Ctrl AI prepares a first analysis of liability and causation against your playbook, a named fee earner checks it before it is used, and valuation and advice stay with your team.

Does it make sense on fixed recoverable costs?

Bundling moves in-house, so you stop paying for outsourced bundle preparation, and the platform is priced per case.

Can it keep up with a serious injury file over months?

Yes. New treatment records and reports join the same bundle and chronology as they arrive, and evidence gaps are flagged before you instruct a medical expert.

Can we ask questions of the medical records?

Yes. Ask a question of the bundle and the answer is cited to the page.

Is it the same platform as your clinical negligence work?

It uses the same medical records module, with injury-specific assessments for intake triage, liability and causation.

Where is client data held, and is it used to train AI?

Client data is stored in the UK and processed in the EU, encrypted at rest and in transit, and never used to train AI models. We are ISO 27001 certified, and our information security pack is available on request.

See Ctrl AI on an injury file

Start with a no-commitment trial on a closed case.

Request a demo